Dexam Cookie Policy

What Are Cookies?

As is common practice with almost all professional websites, this site uses cookies which are tiny files that are downloaded to your computer to improve your experience and the functionality of the website. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored. However, this may downgrade or prevent certain elements of the Dexam website from functioning properly.

Third party websites may also collect information via the Dexam website through cookies, plug-ins and/or widgets. These third parties collect data directly from the web browser that you are using. The processing of this data is subject to their own privacy policies which we strongly recommend you read in full.

Why We Use Cookies

Dexam uses cookies to ensure that your experience whilst using our website is a pleasurable one. We also use the information stored to further improve our website and its performance as well as provide tailored marketing communications that we feel will be relevant to you based on how you have used the website in the past.

Please see below a breakdown of the cookies we place and why we use them…

Required

These cookies are required for you to use the Dexam website and remember you as you browse through our products. These cookies are also essential in ensuring that the shopping basket, checkout process and wish-list functions properly so that your experience of using the Dexam website is not hindered. They are also used to conform to regulations and assist with any security issues.

Performance

These cookies allow us to continuously improve the functionality of the Dexam website and to provide a better shopping experience. This is done by tracking the usage of our website using a third party tool, Google Analytics. In some cases, we provide product recommendations which contribute to a more tailored shopping experience. By refusing these cookies, certain elements of the Dexam website may not perform as well as they should.

Marketing

These cookies allow for you to connect to your social media profiles and share content from the Dexam website such as products and/or recipes. Third Party advertising cookies collect information that contribute to a better experience both within the Dexam website and beyond. In some cases, personal data is processed. Refusal of these cookies will result in you seeing advertising that may not be relevant to you or impact the ability to share content through the Dexam website to your social media profiles.

Our website has 2 groups of cookies - Required and Performance & Marketing. When visiting the website for the first time, or if you have cleared the cache/history in your browser, you will be asked to accept cookies and have the option to choose which ones you would like us to set. As highlighted above, Required cookies will be set if chosen and Performance & Marketing cookies will be set alongside Required if that option is chosen. You have the right to update your cookie settings at any time by clicking on the Cookie Preference link at the bottom of our website.

How We Use Cookies

Dexam receives and records information which may include personal data from your browser when you use our website. We use a variety of methods including cookies and pixel tags to collect this information. This may include…

• IP Address
• Unique cookie identifier
• Unique device identifier
• Device, browser type and language
• Operating System (OS)
• Country and relevant time zone
• Websites previously visited
• Site interaction information such as clicks and purchases
• Access times and referral URLs

Are Cookies safe?

Yes, cookies are safe and do not harm your computer/device. They do not contain information that other third parties could potentially use to identify you as an individual and they do not contain personal information such as payment details or email address.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser. For further information on how to do this, please see below and follow the links so you can disable cookies from the browser you are using. 

Please note that disabling cookies will affect the functionality of the Dexam website and may also impact other websites that you visit afterwards. Disabling cookies will usually result in also disabling certain functionality and features of the Dexam website. Instead of disabling cookies from a browser level, we recommend updating your cookie settings by clicking here [link to cookie preference].

Disabling Cookies on your Browser

Below you will see links to further information on how to disable cookies on your browser.

Internet Explorer

https://support.microsoft.com/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox

http://support.mozilla.com/en-US/kb/Cookies

Google Chrome

http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647

Safari

http://support.apple.com/kb/PH5042

Opera

https://www.opera.com/help/tutorials/security/privacy/

If you do not see a link to the browser that you are currently using, please use a search engine to find out to disable cookies for that particular browser.

Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out. However, in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. However, we do not store payment information such as credit/debit card details on the Dexam website.

When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter whilst using our website:

This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, for helping us to understand how you use the site, and to find ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit, so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and to limit the number of times that a given ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site, whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase so this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

Several partners advertise on our behalf, and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites, so that we can credit them appropriately and where applicable, allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, social media sites including Facebook, Twitter and Pinterest will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

We recommend that you read cookie policies on all websites that you visit outside of Dexam as we are not responsible for the cookies these websites set when you visit them.